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VALMEEKI PUBLISHERS is committed to a high level of client service. This includes clearly communicating the costs associated with the service and the process we use to facilitate payment of fees. Below, please find our process for refund of money for incomplete services
When a payment of fee is made to VALMEEKI PUBLISHERS through our mobile application, the fees paid are not earned in advance. Rather, they are retained by VALMEEKI PUBLISHERS in a client trust account held by a third party payment gateway provider. While in the client trust account they remain the client's money. VALMEEKI PUBLISHERS will earn the moneys once the client downloads and the purchased good is marked as sold from our server.
As of now, no purchasing is permitted on our website www.valmeeki.com. Users will be intimated of the same when this facility is provided.
Any and all purchases of our e-books or availing our services will at present be made possible only through the Valmeeki mobile application.
- A transaction once made to buy any of our products will not be refunded or cancelled. Since Valmeeki only provides for sale of e-books which is a non-physical good; once a product is downloaded, Valmeeki will not be liable for any dissatisfaction from the customer end with regards product quality.
- The reader is granted access to delete the book from his library. The book will be saved in his database and can be retrieved at any later date on the same device or using his registered id on a different device upto a limited number of times.
- No refund will be provided if the works downloaded are subject to claims of plagiarism in the future. Any such claims will be handled between the author and the supposedly original author and will not be influenced by reader decisions.